Solutions · Back Office
Your documents pile up faster than your team can key them.
Back-office teams across the GCC drown in inbound documents, manual data entry, and status chasing. We build agents that capture and classify documents, resolve exceptions, and keep operational reporting current — with people reviewing what matters.
Where the work breaks
Common operational pain
- Inbound documents keyed by hand from email and PDFs.
- Exceptions bounce between inboxes before resolution.
- Status reports compiled manually across systems.
In production
Workflows already running here
Document processing & data capture
Agent ingests documents from email and portals, classifies them, and extracts the fields downstream systems need.
Documents captured and structured the day they arrive.
Exception management & resolution
Agent detects exceptions, tags them, routes to the right owner, and tracks resolution to close.
Exceptions resolved faster with full context.
Status tracking & operational reporting
Agent pulls status across systems and compiles operational reports automatically.
Live operational status with no manual chasing.
The platform
Run agents in your own console — or directly inside the tools your team already use.
Every workflow is monitored, governed, and improved from one operations console — with humans in control of the decisions that matter.
Operations overview
12 agents · 6 systems · Dubai
Active agents
12
+2 this week
Runs today
384
98% success
Exceptions
3
Awaiting review
Time saved
127h
This month
Active workflows
LiveInvoice reconciliation
ERP · Email · matched 47 invoices
KYC document check
CRM · Storage · 1 flagged document
Lease renewal pipeline
Property Mgmt · renewals queued
Tender screening
Portal · Email · scheduled 08:00
Exception review
High prioritySupplier VAT mismatch
Invoice AED 12,400 does not match the PO VAT rate.
Illustrative impact
Typical pilot impact
Sample targets shown for illustration. Your Workflow Diagnostic sets the real baseline and success metrics for your operation.
See what AI operations look like in Back Office.
Book a Workflow Diagnostic and we will map the first agent for your specific process and systems.